Terms of Service

Introduction

These Terms of Service ("Agreement") constitute a legally binding agreement between you ("User," "you") and LAMMEL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, a company registered in Poland under KRS 0001169357, NIP 9662205639, REGON 541537474, with registered office at ul. Złota 2/19, 15-016 Białystok, Poland ("Andora," "we," "us") governing your access to and use of the Andora platform, website, and related services (the "Services").

BY CLICKING "I AGREE," REGISTERING FOR AN ACCOUNT, OR ACCESSING OR USING THE SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

Any personal data we process is governed by our Privacy Policy, incorporated by reference into this Agreement.

1. Our Services

Andora provides cloud-based LinkedIn social listening and engagement intelligence solutions that assist users with monitoring LinkedIn activity, tracking engagements, and identifying leads. The Services are designed exclusively for professional and business use.

2. Account, Password, and Security

You must register and create an account to use the Services. You agree to provide true, accurate, current, and complete information during registration and to keep it up to date.

You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of your login credentials and are solely and fully responsible for all activities that occur under your account, whether or not authorized by you. Notify us immediately of any unauthorized use of your account.

If you are signing up on behalf of your employer or another entity, that entity shall be the contracting party and Account Owner, and you represent that you have authority to bind that entity to this Agreement.

The Services are intended exclusively for professional use. Consumer protection regulations, including any statutory rights of withdrawal, do not apply to this Agreement.

3. Billing and Payment; Fees

Payment is processed through Paddle.com Market Limited. By subscribing, you agree to Paddle's terms of service and authorize us to charge your chosen payment method.

You agree to pay the fees displayed on the Services at the time of purchase. All fees are exclusive of applicable taxes, including VAT. EU business customers are responsible for self-assessing and remitting VAT under the reverse charge mechanism where applicable.

We reserve the right to change fees at any time with notice to you. Continued use of the Services after a fee change constitutes acceptance of the new pricing.

Subscriptions renew automatically at the end of each billing period. Unless you cancel before the renewal date, you authorize us to charge the then-applicable fee to your payment method on file without further approval.

4. Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current paid period. You will retain access until that date. No refunds are issued for unused portions of a subscription period.

5. Representations, Warranties, and Prohibited Activities

You represent and warrant that: (i) you are at least 18 years old and legally capable of entering into binding contracts; (ii) you have the right and authority to enter into this Agreement; and (iii) your use of the Services will comply with all applicable laws and regulations.

You agree not to:

  • Copy, distribute, or disclose any part of the Services in any medium not permitted by this Agreement

  • Use any automated system (other than the functionalities of the Services themselves) to access the Services, including robots, spiders, or scrapers

  • Attempt to interfere with, compromise the integrity or security of, or decipher any transmissions to or from our servers

  • Use the Services to transmit spam, unsolicited messages, or engage in phishing

  • Reverse-engineer, decompile, or disassemble any part of the Services

  • Use the Services to build a competing product or service

  • Sell, sublicense, or transfer your account or rights under this Agreement to any third party

  • Violate any applicable law, regulation, or third-party rights

  • Upload content containing malware, viruses, or harmful code

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

  • Engaging in prohibited activities may result in immediate termination of access and potential legal liability.


6. LinkedIn Disclaimer

IMPORTANT: LinkedIn does not permit the use of automation tools, third-party software, or extensions that interact with its platform outside of LinkedIn's official APIs. Use of the Services may violate LinkedIn's User Agreement and Professional Community Policies.

Any such violation can result in warnings, temporary restrictions, or permanent bans of your LinkedIn account. By using Andora, you acknowledge that use of the Services is entirely at your own risk. You agree to hold Andora harmless from any claims, losses, or damages resulting from warnings, account restrictions, loss of data, or banned LinkedIn accounts arising from your use of the Services.

Andora is not produced, endorsed, affiliated with, or certified by LinkedIn Corporation. LinkedIn and all related logos and trademarks are the property of LinkedIn Corporation.


7. AI-Generated Content

The Services may include features that generate or suggest content, including lead summaries, engagement insights, or outreach copy. Although such content is auto-generated, you are solely responsible for reviewing, approving, and editing any AI-generated content before use. You take full responsibility for all content you publish or distribute using or based on the Services, and for all consequences arising from such content.


8. Your Data and Intellectual Property


You retain ownership of all data, content, and information you submit to the Services ("Your Data"). By using the Services, you grant Andora a non-exclusive, worldwide, royalty-free license to store, process, and use Your Data solely to provide and improve the Services. This license terminates when you delete Your Data or close your account, except to the extent Your Data has already been used in the operation of the Services.

All software, content, trademarks, and intellectual property comprising the Services are owned by or licensed to Andora and are protected by applicable intellectual property laws. You receive a non-exclusive, non-transferable, revocable license to use the Services solely for their intended purpose. You may not copy, reproduce, or redistribute any part of the Services without our prior written consent.


9. Third-Party Services

The Services integrate with or link to third-party platforms including LinkedIn, Stripe, and others. Your use of third-party services is governed solely by your agreements with those third parties. Andora is not responsible for the availability, accuracy, or conduct of any third-party service.


10. Data Protection and GDPR


To the extent Andora processes personal data on your behalf in connection with the Services, Andora acts as a data processor and you act as the data controller within the meaning of Regulation (EU) 2016/679 (GDPR). Our data processing practices are described in our Privacy Policy. You are responsible for ensuring you have a valid legal basis for any personal data you submit to the Services and for informing data subjects as required by applicable law.


11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SIGNALFLOW DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. USE OF THE SERVICES IS AT YOUR SOLE RISK.


12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SIGNALFLOW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE SERVICES.

THE MAXIMUM AGGREGATE LIABILITY OF SIGNALFLOW FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SIGNALFLOW IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.


13. Indemnification

You agree to indemnify, defend, and hold harmless Andora and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (i) your use of the Services; (ii) your breach of this Agreement; (iii) your violation of any applicable law or third-party rights; or (iv) any content submitted through your account.

14. Termination and Suspension

Andora may suspend or terminate your access to the Services at any time, with or without cause, upon notice. We may terminate immediately in cases of breach of this Agreement, non-payment, fraud, or as required by law.

You may terminate this Agreement at any time by closing your account. Upon termination, your right to use the Services ceases immediately. Sections 7 - 13 and 15 - 17 survive termination.

15. Confidentiality

Each party agrees to protect the other party's confidential information with reasonable care and not to disclose it to third parties except as required by law or as strictly necessary to perform obligations under this Agreement. This obligation survives termination of the Agreement.


16. Governing Law and Jurisdiction

This Agreement is governed by the laws of Poland, without regard to conflict-of-law principles. Any dispute arising out of or relating to this Agreement shall be submitted to the exclusive jurisdiction of the courts competent for the registered seat of Andora in Białystok, Poland, unless mandatory applicable law requires otherwise.


17. General Provisions

Entire Agreement. This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and Andora with respect to the Services.

Amendments. We may update this Agreement at any time by posting a revised version. Continued use of the Services after the effective date of changes constitutes acceptance. We will provide notice of material changes

Severability. If any provision of this Agreement is found unenforceable, the remaining provisions remain in full force.


Waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.


Assignment. You may not assign this Agreement without our prior written consent. Andora may assign this Agreement freely.

No Agency. This Agreement does not create any agency, partnership, employment, or joint venture relationship between the parties.


Language. This Agreement is drafted in English. In the event of any conflict with a translation, the English version prevails.


18. Contact

LAMMEL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. Złota 2/19, 15-016 Białystok, Poland KRS: 0001169357 | NIP: 9662205639

Email: info@joinandora.com